// Marketing & recalls

Fill the diary with the right patients.

AI identification, campaigns and automated recalls, measured all the way from send to appointment to order.

AI identification Email campaigns Referral reporting
Tonee · AI
“Patients due a 3-year review who haven’t booked…”
148 matches
JTJoan Turnerlast seen 2023
RBRon Briggslast seen 2023
Sent148
Booked42
Ordered19
Hundreds of clinicslive across the UK
Under 1 hourrapid support framework
Secure by designUK GDPR · AES-256 · ISO 27001-certified cloud infrastructure

// AI patient identification

Describe who you want. Tonee finds them.

Type a plain prompt and Tonee turns it into a query on your database, surfacing the upgrade, review and recall opportunities sitting in your records.

“Patients with hearing aids fitted whose warranty has expired and haven’t been seen in the last 6 months”
warranty = expiredlast seen > 6 monthshas hearing aids
→ 86 patients matched

// Campaign builder

From template to the right patients.

Design messages from reusable templates and send them to exactly the right patients, personalised automatically from your own data.

TemplatesPersonalisedTargeted send
Recall templatePersonalised
Hi {first_name}, it’s been a while since your last hearing check at HearLink. Call us to book your free review.
148 recipientsSend →

// Referral reporting

See where your patients come from.

Report on new patients and orders by referral source, including the campaigns you run, so you can see what brings people through the door and focus your effort where it actually pays.

NEW PATIENTS BY CAMPAIGN · MARCH
Spring recall64
Free hearing check41
Wax clinic promo28
Google Ads22
Total new patients · 155

// Recalls & alerts

Never forget to follow up.

Schedule reminders to contact patients, re-tests, courtesy calls, anything important, so the right follow-up happens at the right time, automatically.

Re-test · J. TurnerDue today
Courtesy call · R. BriggsFri
Battery reorder · M. DoyleNext wk

// Everything in marketing

The rest of the growth toolkit.

Lead source tracking
Audience segmentation
Template library
Delivery insights

// Works with

Connected across HearLink.

Tonee · AI →

The AI behind patient identification.

Reporting & performance →

Campaign ROI in the dashboards.

Patient records →

Campaigns built from your own database.

// FAQ

Marketing questions.

How does AI identification work?
You type a plain-English prompt and Tonee turns it into a query on your own patient database, surfacing the recall and upgrade opportunities that match.
Can I send SMS as well as email?
Email campaigns are available today, built from templates and sent to exactly the right patients. Bulk and ad-hoc SMS are coming soon.
Can I see where patients come from?
Yes. Report on new patients and orders by referral source, so you can see which channels bring people in and where to focus.
What are recalls?
Scheduled reminders to contact patients, re-tests, courtesy calls or anything important, so follow-ups happen automatically at the right time.

// Ready when you are

See HearLink running your clinic

Book a 60-minute demo and we'll show you your own workflows, diary, records and reporting, running in one platform.

Free data migration No setup fees 30-day rolling contract